Some potentially fraudulent emails relating to Test and Trace are currently being investigated, so we thought it would be helpful to confirm what happens:
- You will be contacted by email, text or phone
- Text messages will come from the NHS
- Calls will come from 0300 0135000
- You will be asked to sign into the NHS Test and Trace website
- On the website, you’ll be asked for information including your name, date of birth and postcode
- If you can’t use the website, you will be asked for this information over the phone
- You won’t be asked for bank details or payments; details for any other accounts such as social media, to set up a password or a PIN over the phone or asked to call a premium rate number e.g. starting with 09 or 087.
Further information can be found on this NHS website page about Test and Trace